Rental Policies and Information
Arrival: Check in is 4:00 PM
Departure: Check out is 10:00 AM
Minimum Stay: A 2-night minimum stay is required for Winter Season (Nov. 1 - March 31). A 3-night minimum stay is required for Summer Season (April 1 - October 31). A 3- or 4-night stay is required for Holidays (see holiday schedule).
Minimum Age to Rent: You must be at least 25 years of age to rent a Trickle Creek at Hocking Hills cabin.
Payment: We accept credit cards, cash and bank checks. A 50% deposit is required to make a reservation. The balance of the rental including tax, cleaning fee and refundable damage deposit is charged 30 days prior to arrival. A credit card is required for the damage deposit.
Cancellations: If cancellations are made more than 30 days prior to arrival, the entire deposit will be refunded minus a $100 booking fee. No refunds are given within 30 days for any reason.
Weather/Driving Conditions: Our cabins are available for rental all year, so winter weather may come into play during your visit. We strongly suggest the use of 4-wheel drive vehicles during the winter months. We do NOT provide refunds for inclement weather.
Visitors/Guests/Occupancy Details: No extra guests or visitors other than those listed on the rental agreement are permitted.
Damages: We reserve the right to charge your credit card for any damages or excessive cleaning required after your stay in addition to your security deposit. If you notice any damage upon your arrival, please inform us upon check-in.
Smoking: No smoking permitted inside of cabins under any circumstance. Smoking inside of cabins will result in a $100 fine.
Pets: Sorry, no pets permitted.
Loss of Use: Occasionally hot tubs, appliances, etc. break down. In addition, “Acts of God” such as loss of electricity, etc. occur. We will make every effort to remedy all situations, however, in the event of a failure, we do not make refunds of any kind for loss of use.
Phones: The cabins have land line telephones with unlimited nationwide long distance. Overseas calls will be billed as per phone bill.
Fireplaces: Gas to be turned off in fireplaces from May 1 through September 30.
Noise policy: All guests are expected to respect the serenity of this unique environment and keep noise to a reasonable level. ONE warning will be given to noisy guests. After that, guest will be required to leave without a refund. ABSOLUTELY NO PARTIES ARE PERMITTED!
Hunting or shooting: No hunting or shooting is permitted on the premises.